SPEAKING & TRAINING

Conflict is inevitable. Skillful response is optional.

Susannah Margison delivers keynotes, workshops, and intensives that teach professionals how to lead through conflict with clarity, confidence, and composure. Whether speaking to executives, senior leaders, or cross-functional teams, she helps professionals build conflict fluency that lasts beyond the session.

Why Conflict Training?

Most people weren’t trained to handle conflict. They were told to “be nice” or “let it go.”

That’s not a strategy. And it’s not leadership.

Susannah Margison—a lawyer, mediator, and executive conflict coach—bridges the gap with sessions that deliver real utility: language to use, frameworks to apply, and mindset shifts that hold under pressure.

Each session blends legal insight, mediation strategy, and executive coaching to help professionals communicate clearly, stay calm under pressure, and lead with intention in high-stakes moments.

No outdated frameworks. No vague advice. Just clear, high-value content tailored to your team.

These sessions are built to deliver real, lasting impact. Whether you’re bringing Susannah in for a keynote or an executive training, you can expect content that’s:

what you can expect

  • Every session is customized based on your culture, conflict patterns, and desired outcomes.

  • Sessions draw from Susannah’s background in litigation, mediation, and executive conflict coaching—not one-size-fits-all scripts.

  • Participants walk away with language they can use, tools they remember, and clarity they can apply when it counts.

Multiple format options available:

Keynotes (30–60 minutes)

High-impact talks with practical takeaways and audience engagemenT

Interactive Workshops (60–120 minutes)

Skill-building sessions that blend teaching, discussion, and live conflict scenarios.

Leadership Intensives (Half-Day or Full-Day)

Deep-dive formats for teams navigating rapid growth, reputational risk, or high-trust communication breakdowns.

All sessions are available virtually or in person and include planning support, tailored content, and optional post-event resources or office hours.

Popular Speaking Topics

How to Say Hard Things Without Burning Bridges - Language, mindset, and timing for tough conversations that land.

Leading Through Conflict (Without Losing Your Cool) - For managers and executives navigating reputational or interpersonal risk.

Think Like a Negotiator - What lawyers and mediators know about conflict—and how to use it in everyday leadership.

Raising Your Conflict Threshold - How to stay strategic when emotions are high and stakes are real.

Custom topics available on request

Who This Is For

  • Corporate teams navigating interpersonal tension or culture change

  • Professional service firms under performance pressure

  • Leadership groups facing reputational risk, conflict avoidance, or decision fatigue

  • Organizations looking to reduce miscommunication, turnover, and stress-related costs

Pricing Guide

All speaking engagements are customized to your format, team size, and strategic goals. Below is a general guide:

  • Keynotes start at $3,500 CAD

  • Interactive Workshops start at $4,500 CAD

  • Half-Day Intensives start at $6,000 CAD

  • Full-Day Trainings range from $9,000–12,000 CAD

Includes planning call, tailored content, delivery (virtual or in-person), and optional follow-up tools or office hours.

About Susannah

Susannah Margison is a Canadian lawyer, mediator, and certified executive coach with nearly 15 years of experience representing professionals and corporations in high-stakes situations. Formerly a litigator, she now helps leaders and teams resolve conflict without blowing up, backing down, or burning bridges.

A trusted speaker and facilitator, Susannah is known for delivering engaging, grounded sessions that are refreshingly practical—and deeply relevant. She has been featured as a conflict expert on CTV News, CBC Radio, CP24, and The Globe and Mail.

Every session she delivers is shaped by a single goal: to help smart people do conflict better—with language, leadership, and strategy that actually work.

Bring Conflict Skills to Your Team

To discuss your event, request a proposal, or explore custom sessions, reach out below. Susannah will schedule a brief call to understand your goals and recommend the right format for your group.