The Conflict Clinic
One hour. One issue. A clear way forward.
The Conflict Clinic is a private, 60-minute strategy session for professionals navigating real-time conflict—when spiraling is no longer an option, but escalation isn’t the goal.
Whether it’s a toxic team dynamic, a passive-aggressive leader, or a reputational risk you didn’t see coming, this session delivers calm, strategic clarity right when you need it.
It’s coaching. It’s legal-adjacent. It’s the smartest hour you’ll spend on this situation.
You’re here because something’s off—and you know it.
The tension is building. Nothing you’ve tried is working. You’ve read the articles, vented to your partner, maybe even asked ChatGPT to draft your response. Still, the conflict feels bigger than you—and more personal than it should.
You’re Googling things like:
“How to deal with toxic coworkers”
“What to say when someone calls you difficult”
“Should I go to HR or let it go?”
“How to professionally defend myself at work”
You don’t want to overreact—but you also can’t keep downplaying what’s happening.
What Happens in a Conflict Clinic appointment
In this 60-minute virtual appointment, Susannah will help you:
Diagnose what’s really going on (and what’s noise)
Clarify your options—legal, relational, and reputational
Craft language for high-stakes conversations
Spot the patterns—yours and theirs
Shift the dynamic in a way that protects your values and your position
You’ll walk away with:
A calm, grounded read on your situation
Customized scripts or messaging
Strategic direction (action, de-escalation, or outside referral)
A follow-up summary so you’re not left unpacking it alone
This is for you if…
You’ve received tough or unclear feedback and don’t know how to respond
You’re being misread, excluded, or mean-girled at work
You feel like the emotional punching bag on your team
You’ve already cried, vented, Googled, or drafted 14 unsent emails
You’re too embarrassed to bring this to your boss, mentor, or colleague
You’re worried this conflict could derail your reputation, your confidence—or both
Why Work With Susannah?
Susannah Margison is a Canadian lawyer, certified executive coach, mediator, and former trial litigator with nearly 15 years of experience helping professionals navigate complex, high-emotion situations.
She brings legal insight, negotiation strategy, and a coaching mindset to every conversation—combining credibility with compassion, and practicality with discretion.
She’s not here to coddle or circle the issue. She’s here to help you move—quickly, strategically, and with your values intact.
“I don’t bluff. I don’t escalate unnecessarily. I help clients become unimpeachable—so even if someone’s mad, they’re still the most reasonable person in the room.”
— Susannah Margison
THE INVESTMENT
$425 CAD + applicable tax
Includes a 60-minute Zoom session, plus a full recording and written summary.