About Susannah
Lawyer. Mediator. Conflict Coach. Thought partner for high-stakes moments.
Helping smart people handle conflict without blowing up, backing down, or burning bridges.
Susannah Margison is a lawyer, mediator, and conflict coach who brings calm authority, high-stakes experience, and real-world tools to every client she works with.
With nearly 15 years of legal experience and a career spanning high-stakes litigation, complex mediation, and executive coaching, Susannah helps leaders and teams navigate tough conversations without losing clarity, integrity, or control.
THE PHILOSOPHY
Conflict isn’t a failure—it’s a moment that can be navigated. But most people were never taught how.
Susannah blends legal insight, coaching frameworks, and mediation strategy to help clients communicate with precision, de-escalate with confidence, and make decisions from a place of clarity instead of chaos.
Her sessions are practical, grounded, and no-nonsense—free from jargon or generic advice. She’s been featured as a conflict expert on CTV News, CBC Radio, CP24, and The Globe and Mail.
Credentials & Background
J.D., Canadian lawyer (called to the bar in 2012)
BSc. (Hons), Health Sciences
Over a decade of litigation, negotiation and mediation experience
Certified coach with advanced training in conflict management
Trauma-informed and neurodiversity-aware
SERVICES
The Conflict Clinic
Private, one-on-one conflict strategy—without the therapy vibes.
For professionals who need to think clearly, act decisively, and protect their reputation during tense or high-pressure situations.
Speaking & Training
Practical, high-impact conflict tools for teams and leaders.
I work with HR, leadership teams, and organizations that want to move beyond “just be nice” and actually teach conflict skills that work.
Learn more →