ABOUT SUSANNAH
Lawyer. Mediator. Executive Conflict Coach. Strategic partner in high-stakes conversations.
Susannah Margison helps professionals handle conflict without blowing up, backing down, or burning bridges.
With nearly 15 years of legal experience, Susannah brings rare depth to her work—combining the precision of a litigator, the clarity of a mediator, and the insight of an executive coach. Her career spans complex civil litigation, sensitive mediation files, and private coaching for leaders across law, healthcare, tech, and professional services.
Whether supporting an overwhelmed founder, a physician in a workplace crisis, or a team navigating reputational risk, Susannah offers calm, credible support for moments when communication really matters.
The Philosophy.
Conflict isn’t a failure. It’s a test of leadership—and a moment that can be navigated with clarity, character, and strategy.
Susannah Margison approaches conflict through a rare lens: blending legal strategy, executive coaching, and real-world mediation experience to help professionals move through difficult conversations without compromising who they are.
Her philosophy is rooted in what she calls strategic kindness: the idea that doing the right thing—and doing it well—is the most effective conflict resolution strategy. She helps clients act with integrity, communicate with precision, and protect their credibility, even when tensions are high.
That means crafting communication that would withstand legal scrutiny, media exposure, or public criticism—and walking away knowing you were the most reasonable person in the room.
Her clients don’t just walk into conversations prepared—they walk in unimpeachable.
Because when your values are clear, your decisions are aligned, and your strategy is sharp, someone being mad at you doesn’t have to be a crisis. It becomes part of the plan.
Credentials & Background
Susannah is a lawyer, mediator, and certified conflict coach with nearly 15 years of experience helping professionals navigate high-pressure conversations and reputational risk.
J.D., Canadian lawyer (called to the bar in 2012)
B.Sc. (Hons), Health Sciences
Certified executive coach with advanced training in conflict management
Over a decade of experience in litigation, negotiation, and mediation
Trauma-informed and neurodiversity-aware
Featured as a conflict expert on CTV News, CBC Radio, CP24, and The Globe and Mail
Her work is practical, confidential, and strategically grounded—no jargon, no generic advice, and no one-size-fits-all frameworks. Just clear, trusted guidance for people who need to get it right the first time.
Ways to Work Together
Susannah Margison provides expert conflict support for professionals, teams, and organizations navigating high-stakes conversations. Her work is built for clarity, speed, and credibility—when vague advice simply won’t cut it.
The Conflict Clinic
Private, one-on-one strategy for professionals navigating real-time conflict.
Speaking & Training
Keynotes, workshops, and team sessions that treat conflict as a leadership skill.
Conflict doesn’t have to mean damage. It can mean direction.
With the right strategy, even the hardest conversations can move your goals—and your leadership—forward.