About Susannah

Lawyer. Mediator. Conflict Coach. Thought partner for high-stakes moments.

Helping smart people handle conflict without blowing up, backing down, or burning bridges.

Susannah Margison is a lawyer, mediator, and conflict coach who brings calm authority, high-stakes experience, and real-world tools to every client she works with.

With nearly 15 years of legal experience and a career spanning high-stakes litigation, complex mediation, and executive coaching, Susannah helps leaders and teams navigate tough conversations without losing clarity, integrity, or control.

THE PHILOSOPHY

Conflict isn’t a failure—it’s a moment that can be navigated. But most people were never taught how.

Susannah blends legal insight, coaching frameworks, and mediation strategy to help clients communicate with precision, de-escalate with confidence, and make decisions from a place of clarity instead of chaos.

Her sessions are practical, grounded, and no-nonsense—free from jargon or generic advice. She’s been featured as a conflict expert on CTV News, CBC Radio, CP24, and The Globe and Mail.


Credentials & Background

  • J.D., Canadian lawyer (called to the bar in 2012)

  • BSc. (Hons), Health Sciences

  • Over a decade of litigation, negotiation and mediation experience

  • Certified coach with advanced training in conflict management

  • Trauma-informed and neurodiversity-aware

SERVICES

The Conflict Clinic

Private, one-on-one conflict strategy—without the therapy vibes.

For professionals who need to think clearly, act decisively, and protect their reputation during tense or high-pressure situations.

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Speaking & Training

Practical, high-impact conflict tools for teams and leaders.

I work with HR, leadership teams, and organizations that want to move beyond “just be nice” and actually teach conflict skills that work.

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Conflict doesn’t have to mean damage. It can mean direction.