Discreet Resolution Facilitation
Private, structured conversation to resolve professional or personal disputes before they escalate.
For situations that require resolution — but not litigation — this process offers a neutral, confidential forum to find clarity and closure.
Ideal for business partners, professional peers, or private clients seeking to resolve sensitive disputes with integrity.
Who It’s For:
Partners or colleagues seeking resolution without legal escalation.
Professionals managing conflict that involves power, trust, or reputation.
Families or couples who wish to separate or reorganize assets privately.
What to Expect:
Every facilitation begins with a confidential introductory call to determine fit, process, and structure.
If appropriate, a tailored proposal will be provided outlining scope, format, and fees.
Sessions are typically booked as half-day engagements, with pricing starting from $3,500 CAD + HST.
FAQs
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No. Many clients contact Susannah first to discuss whether a facilitated process is appropriate. The initial inquiry is confidential. If suitable, she can help you determine the best way to invite other parties to participate.
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Discreet Resolution Facilitation is a private, structured discussion that supports resolution before litigation. It is flexible, conversational, and not bound by formal legal procedure.
Litigation mediation, by contrast, is a legally defined process for disputes that are already the subject of an ongoing lawsuit, typically involving counsel and formal briefs.
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No. This is not therapy. Discreet Resolution Facilitation is forward-focused and outcome-driven.
While emotion is an inevitable part of conflict, it is not the destination; it is information.
Susannah uses evidence-based coaching and communication tools to help participants stay composed, understand dynamics, and make decisions that move the situation forward.
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Yes. All discussions are private and confidential. Information shared during facilitation will not be disclosed outside the process except as required by law.
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Susannah will review your submission and, if appropriate, invite you to a brief introductory call. This call allows you to discuss your situation and determine whether the process is the right fit. If you decide to proceed, a tailored proposal and next steps will be provided.
How to Begin:
Inquire below to schedule a brief introductory call.
No commitment — simply a confidential conversation to determine whether this is the right process for you.
Compliance Note: This service is a neutral facilitation process. It does not constitute legal advice or formal mediation under Hendler Mediation unless expressly agreed in writing.