LAWYER. MEDIATOR. EXECUTIVE CONFLICT COACH.

CONFLICT IS INEVITABLE.

CHAOS DOESN’T HAVE TO BE.

Conflict coaching, clinics, and consulting for professionals who want to lead with clarity—even when it’s hard.

For Professionals Navigating High-Stakes Conflict

Susannah supports leaders, teams, and organizations navigating conflict with real-world consequences—whether interpersonal, reputational, legal, or operational.

From private tension between colleagues to public-facing issues that impact brand trust or team cohesion, she helps clients approach conflict with clarity, strategy, and control. This is structured, confidential support for the moments most people avoid—delivered with calm authority.

Legal Insight. Strategic Negotiation. Unshakable Calm.

With nearly 15 years of experience across litigation, mediation, and executive coaching, Susannah brings legal insight and negotiation strategy to high-conflict situations—without escalating tension.

She works with professionals in law, healthcare, tech, and executive leadership—those navigating sensitive conversations, reputational risk, or complex power dynamics. When the stakes are high and composure matters, Susannah offers the clarity that leaders rely on.

A Strategic, High-Trust Approach to Conflict

Most professionals weren’t taught how to navigate conflict effectively. Susannah’s work fills that gap—with practical tools and frameworks that hold up in real-world pressure.

Her method draws on legal reasoning, negotiation theory, and executive coaching—so clients aren’t just reacting; they’re leading through conflict with clarity and purpose.

This isn’t abstract theory. It’s a grounded, results-driven approach to handling hard conversations—especially when getting it wrong isn’t an option.

Ways to Work Together

Susannah Margison provides expert conflict support for professionals, teams, and organizations navigating high-stakes conversations. Her work is built for clarity, speed, and credibility—when vague advice simply won’t cut it.

The Conflict Clinic

Private, one-on-one strategy for professionals navigating real-time conflict.

This focused, 60-minute session is designed for moments when the pressure is high, the stakes are personal, and there’s no room to improvise. Clients walk away with practical language, a clear path forward, and the tools to protect their tone, timing, and credibility.

  • 1:1 conflict resolution session

  • Scripts, messaging strategy, and next-step planning

  •  For professionals and leaders who need to move fast—and stay composed

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Speaking & Training

Keynotes, workshops, and team sessions that treat conflict as a leadership skill.

Susannah partners with HR leaders, executive teams, and organizations that are ready to move beyond “just be nice” culture—and build true conflict fluency. Every session is tailored, engaging, and grounded in tools that hold up under pressure.

  • Communication and conflict skills training for leaders and teams

  • Custom workshops for law, tech, healthcare, and professional services

  • Trusted by high-performing teams where stakes are personal and reputational

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  • Meredith Wolf, CEO, My Wolf Design Inc.

    “I feel like each consult we have had so far has provided me with a huge “ah-ha” moment. Susannah is direct, she asks the hard questions, and helps me push my thinking to a higher level.”

  • Kate Perkovic, CEO, KLMP Consulting Inc.

    "I found her approach to be the perfect balance between mastering conflict resolution, while considering all legal matters at play. I highly recommend her should you find yourself in need of assistance with a conflict.”

  • Kathryn Connan

    "If you’re looking for someone to not only guide you out of tricky to navigate situations but to also teach you how to better lead your team so you don’t feel like you're constantly running around in circles, Susannah is the woman for you.”

Bring Strategy to the Conversation

When the pressure is mounting, the conversation is overdue, or the outcome matters too much to leave to chance—this is the moment to lead with clarity, not instinct.

Susannah offers high-trust, high-impact conflict support for professionals navigating critical conversations, sensitive dynamics, and reputational risk.